Job Title: Administrator
Job ID: IRC41924
Location: Empangeni,ZA
Organization Name: GS-SM RMM
Brief Description
Old Mutual is the 2018 No 1 Top Employer in South Africa and Ghana and remains the Industry Leader in Financial Services and Insurance. We have also been certified as a Top Employer in all the 13 countries across the African continent. We are rooted in our purpose of “Enabling Positive Futures” and believe that a great customer experience is anchored in a great employee experience. We strive to enable our employees to Unleash Their Greatness through a Great Career, at a Great Global Company, with Great Leaders, in a Great Culture with Great Rewards and Recognition.
You will part of the Mass Foundation Cluster which is one of the largest customer-facing business segments in Old Mutual. Our vision is to be our customers’ most trusted financial partner, passionate about helping them achieve their lifetime goals. Our mission is to enable positive futures for our customers, by bridging the gap between their resources and their financial services needs. Our primary goal is to facilitate access to financial solutions for our customers and to keep pace with their changing needs. Our target market is the low and emerging-middle income segment.
This role provides immediate response to administrative requirements in a processing environment within the broker space. The incumbent is individually accountable for achieving results through own efforts.
KRA’s
Key Responsibilities will include amongst others the following:
Documentation Processing
- Delivers on daily production standards
- Follows standardised processes and provides administrative support in line with normal business functioning
- Provides an indirect service to customers and intermediaries
- Responds to immediate administrative requirements within procedure
- Uses standard administrative techniques to coordinate own work
Personal Effectiveness
- Accepts and lives the company values
- Accountable for service delivery through own efforts
- Collaborates effectively with others to achieve personal results
- Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
- Makes increased contributions by broadening individual skills
Quality Assurance
- Adheres to service and quality standards
- Performs quality checks on own work
Job Requirements
- Matric or equivalent
- Must have at least 1 year experience in administration
- Clear Credit and Criminal records
Additional Details
Competencies:
- Information Monitoring
- Initiating Action
- Ownership
- Planning and Organising
- Team Orientation
- Technical Knowledge
Appointments will be made in line with Old Mutual’s Employment Equity Policy (which included the applicable EE Plan). Preference to this role will be given to Black African Candidates and Candidates with disabilities.